Pure1 Service UX
Demand from the IT industry for subscription-based cloud services is expanding at a rapid pace, but IT customers are often frustrated by exaggerated product promises, complex pricing structure, and email requests that are left unanswered. This leads to project delays, cost overruns, and even failures. Pure1 has designed a digital journey that makes it transparent for customers to explore services and pricing, with AI-assisted recommendations that simplify decision-making. Quote requests take only two clicks, and the Order Tracker provides up-to-the-minute status for tracking and peace of mind.
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